Frequently Asked Questions
Do you Ship Worldwide?
Yes we do ship worldwide.
When is the Shipping period?
We work with one premium delivery agent.
It usually takes 2-3 Days in the UAE, but it might take up to 7 Days to ship Globally.*
What if my shipment did not reach?
We collaborate with a premium delivery service that utilizes a tracking system. In the rare event that your item shipment fails to reach your location as expected, rest assured that we will promptly investigate the matter and take all necessary actions to ensure swift delivery to your doorstep.
Your satisfaction is our top priority, and we are committed to resolving any delivery issues efficiently.
If you have any issues with your delivery please do email us at :
Hello@levitate.ae
Can I get a refund?
As a small business, we regret to inform you that we are unable to provide refunds at this time. However, please rest assured that we are actively working towards implementing a refund policy in the future. We understand the importance of customer satisfaction and are committed to finding ways to enhance our services to better meet your needs.
We sincerely appreciate your understanding and support as we continue to grow and improve.
If i needed help with the Agenda, who shall i contact?
We’re more than happy to connect with you personally if you find yourself lost in the Planner. Please reach out to hello@levitate.ae
What if the product had defects?
Allow us to assist you in arranging a personalized replacement product.
What if my digital product is not loading?
Please do Email us, and we’ll share the downloadables with you directly.