Yes. We ship from the UAE to anywhere in the world.
Orders leave us within 1 to 3 business days. Delivery then takes 2 to 5 business days in the UAE, 5 to 10 business days to GCC countries and 10 to 21 business days everywhere else. You'll get a tracking link by email as soon as your order ships.
Yes, on orders over 350 AED. Below that, shipping is worked out at checkout for your address.
Every order ships with tracking. If yours doesn't arrive when it should, email hello@levitate.ae with your order number and we'll follow it up with the courier and sort it out.
We don't offer refunds. If your order arrives damaged, faulty or isn't what you ordered, email hello@levitate.ae within 48 hours of delivery with your order number and a few photos, and we'll send a replacement free of charge.
Digital products can't be exchanged or refunded, but if a file won't open, email us and we'll fix it.
Email hello@levitate.ae. If you're not sure where to start or how to use a section, we're happy to walk you through it.
Email hello@levitate.ae within 48 hours of delivery with your order number and photos of the problem. Once we've had a look, we'll send you a replacement free of charge.
Email hello@levitate.ae with your order number and we'll send the files to you directly.
When your order ships, we email you a tracking link so you can follow it all the way to your door.
All major credit and debit cards, Apple Pay, Google Pay and Tamara, which lets you split the total into 4 payments.
Yes, within 12 hours of placing it. Email hello@levitate.ae as soon as you can.
We don't offer exchanges for a change of mind. If a product arrives damaged or faulty, email hello@levitate.ae with photos and we'll arrange a replacement.