We work with one premium delivery agent.

It usually takes 2-3 Days in the UAE, but it might take up to 7 Days to ship Globally.*

We collaborate with a premium delivery service that utilizes a tracking system. In the rare event that your item shipment fails to reach your location as expected, rest assured that we will promptly investigate the matter and take all necessary actions to ensure swift delivery to your doorstep.

 Your satisfaction is our top priority, and we are committed to resolving any delivery issues efficiently.
If you have any issues with your delivery please do email us at :

Hello@levitate.ae

As a small business, we regret to inform you that we are unable to provide refunds at this time. However, please rest assured that we are actively working towards implementing a refund policy in the future. We understand the importance of customer satisfaction and are committed to finding ways to enhance our services to better meet your needs.

We sincerely appreciate your understanding and support as we continue to grow and improve.

We’re more than happy to connect with you personally if you find yourself lost in the Planner. Please reach out to hello@levitate.ae

Allow us to assist you in arranging a personalized replacement product.

Please do Email us, and we’ll share the downloadables with you directly. 

Once your order is shipped, you will receive a tracking link via email. You can use this to monitor your delivery in real time. 

We accept all major credit and debit cards, Apple Pay, Google Pay, and Tamara (buy now, pay later in 4 installments). 

Orders can only be cancelled within 12 hours of placing them. Please email us at hello@levitate.ae as soon as possible if you need to cancel. 

We currently do not offer exchanges unless the product arrives damaged or defective. In that case, please contact us at hello@levitate.ae with photos of the issue and we will arrange a replacement.